Facilities services - level 2 apprenticeship framework

About the framework

This framework specifies the standards and the criteria for the delivery of level 2 apprenticeship training to achieve qualified status within the facilities management sector.

If you successfully complete the apprenticeship you'll gain a level 2 qualification and recognition as a qualified person within the industry.

Mandatory outcomes

Achievement of a level 2 apprenticeship in facilities services will be assessed by verification through the appropriate awarding body.

You must complete both a competence-based and knowledge-based qualification, along with the mandatory essential skills qualifications.

Mandatory essential skills

To successfully complete the apprenticeship, you must achieve the following essential skills qualifications as part of the apprenticeship, or already hold a recognised equivalent:

• application of number – level 1
• communication – level 1
• information and communication technology – level 1

Any qualifications you already have are assessed against the framework requirements and may result in an exemption from the above.

Competency and knowledge qualifications

You must complete both a competency-based and a knowledge-based qualification, from the lists below.

Competence-based qualification:                      

• iCQ Level 2 Certificate in Facilities Services 601/7532/1

Knowledge-based qualification:

• iCQ Level 2 Certificate in Facilities Principles 601/7533/3

Eligibility and entry to the programme

You must be a new employee, or an existing employee taking on a new role to take part in the programme.

There are no formal entry requirements to take part in this apprenticeship, however employers may apply their own criteria at recruitment. Employers and training contractors must make sure that learners have the potential and opportunity to gain the apprenticeship successfully.

See also the DfE operational requirements. 

Duration            

Apprenticeship duration can vary and will be agreed between the apprentice, training contractor and employer.

Related knowledge

You must complete a suitable employee rights and responsibilities (ERR) workbook for this framework. Framework certification is issued on confirmation from training suppliers that the ERR has been completed.

Facilities services job roles

Facilities services operative duties may include:

• securing the site
• setting up rooms for events
• helping with cleaning
• site emergency and evacuation procedures
• porterage
• carrying out minor maintenance repairs
• reading energy meters and using the intelligent BMS to control heating and ventilation

Responsibilities

It's the training contractor/ college's responsibility to make sure all components of this framework are delivered in line with apprenticeshipsni operational requirements.

The apprentice must be employed from day one.

Further information

The content of this framework (Framework 117 Issue 7: 09/24) has been agreed by the Department for the Economy.

For more information, contact:

• Department for the Economy - Apprenticeships Delivery and Performance Branch