Travel services - level 2 apprenticeship framework
This framework sets out the standards and criteria you must meet to complete the apprenticeship programme and receive your apprenticeship certificate for level two travel services. This is the only level 2 training in this skill acceptable for apprenticeshipsni funding.
About the framework
This framework specifies the standards and the criteria for the delivery of level 2 apprenticeship training to achieve qualified status within the travel industry. Successful completion of the apprenticeship will lead to the award of a level 2 qualification and recognition as a qualified person within the industry sector.
Mandatory outcomes
Achievement of a level 2 apprenticeship in retail will be assessed by verification through the appropriate awarding body.
You must complete both a competence-based and a knowledge-based qualification or a combined qualification along with the mandatory essential skills qualifications.
Mandatory essential skills
Mandatory essential skills
To successfully complete the apprenticeship, you must achieve the following essential skills qualifications as part of the apprenticeship, or already hold a recognised equivalent:
- application of number – level 1
- communication – level 1
- information and communication technology – 1
However, any qualifications you already have are assessed against the framework requirements and may result in an exemption from the above.
Competence and knowledge qualifications - pathway options
Apprentices need to complete both a competence-based and a knowledge-based qualification from the lists below.
Pathway 1 – travel services
Competence-based qualification:
Knowledge-based qualification:
Apprentices need to complete the combined qualification.
Pathway 2 – travel and tourism
Combined Competence and knowledge -based qualification:
Occupational profile
Further information on the skills and behaviours you will learn and progressions routes can be found in the occupational profile:
Eligibility and entry to the programme
There are no formal entry requirements for learners undertaking this apprenticeship. However, employers may apply their own criteria at the recruitment stage. Employers and contractors must ensure that learners have the potential and opportunity to gain the apprenticeship successfully.
You must be a new employee, or an existing employee taking on a new role to take part in the programme.
See also the DfE operational requirements.
Duration
Apprenticeship duration can vary and will be agreed between the apprentice, training contractor and employer.
Related knowledge
For this framework, the participant is required to complete a suitable employee rights and responsibilities (ERR) workbook. Framework certification is issued on confirmation from training suppliers that the ERR has been completed.
Responsibilities
It is the responsibility of the training contractor/college to ensure that all components of this framework are delivered in accordance with apprenticeshipsni operational requirements.
The apprentice must be employed from day one.
Further information
The content of this framework (Framework No 35 Issue 9: 03/24) has been reviewed and agreed by the Sectoral Partnership and Department for the Economy in March 2024. For further information, contact: