Cookies

Cookies are small text files that are stored on your computer, tablet or mobile phone when you visit a website. nidirect uses cookies to remember your preferences and to help us understand how people use the website so we can improve it. Some cookies are essential for the website to work, others help us improve the service.

Types of cookies we use

Strictly necessary cookies

nidirect sets strictly necessary cookies to remember if you have received the cookie warning message so that this message doesn't appear more than once.

Name of cookie	Purpose	Expires
cookie-agreed	Used remember your preference for accepting or rejecting cookies we set.	One year
cookie-agreed-version	Used to store the version number of the cookie policy that you have accepted or rejected.	One year

Name of cookie

Purpose

Expires

cookie-agreed

Used remember your preference for accepting or rejecting cookies we set.

One

year

cookie-agreed-version

Used to store the version number of the cookie policy that you have accepted or rejected.

One year

Cookies that measure website use

nidirect uses Google Analytics cookies to measure how people use the website. These cookies collect information about:

which pages people visit
how long users spend on pages
how users arrive at the site
what links people click on

This information is anonymous and cannot be used to identify you directly.

Name of cookie	Purpose	Expires
_ga	Used by Google Analytics to distinguish visitors to nidirect.	Two years
_gid	Used by Google Analytics to distinguish visitors to nidirect.	24 hours
_ga_<container-id>	Used by Google Analytics to identify and track an individual session with your device.	Two years
_gcl_au	Used by Google Analytics to track your interactions with parts of the site.	90 days

Further information on cookies set by Google Analytics

Cookies set by third party services

We use YouTube and Vimeo to show videos on some nidirect pages. YouTube and Vimeo may set cookies immediately when you visit one of these pages or may set cookies when you press buttons that control the video.

If you share a link to a nidirect page on social media, the service you share it on may set a cookie. nidirect does not have any control over how these services use your data. You can read their privacy policies for further information:

Cookies set by nidirect services

nidirect services are run by different Northern Ireland government departments and their agencies. 

These services may set additional cookies and, if so, should have their own cookie policy.

Managing your cookie preferences

When you first visit nidirect you will be asked whether you want to accept or reject additional optional cookies. You can change your preferences at any time by clicking the ‘Cookies settings’ button on the bottom left of the page.

It should also be possible to manage cookies through your web browser. Most browsers allow you to:

see what cookies have been stored
delete cookies
block cookies from specific websites
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You can find instructions in your browser’s help section.

Be aware that restricting cookies may affect how some parts of the website work.

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This is the official government website for Northern Ireland. You will not receive a reply. nidirect will consider your feedback to help improve the site.

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What to do next

Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit. Contacts for common benefits are listed below.

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

For queries or advice about careers, contact the Careers Service.

For queries or advice about Child Maintenance, contact the Child Maintenance Service.

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

For queries or advice about criminal record checks, email ani@accessni.gov.uk

Application and payment queries can be emailed to ema_ni@slc.co.uk

For queries or advice about employment rights, contact the Labour Relations Agency.

For queries or comments about a GP practice, contact the practice directly. If information about the GP practice is missing, outdated or wrong, email Business Services Organisation (BSO) at: professionalsupportteam@hscni.net.

For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

For queries about your GRONI account, email gro_nisra@finance-ni.gov.uk.

For queries about the High Street Spend Local Scheme, email HSSS.mail@economy-ni.gov.uk.

For queries about:

Car tax, vehicle registration and SORN
contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
Driver licensing and tests, MOT and vehicle testing, contact the DVA online

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk.

For queries or advice about passports, contact HM Passport Office.

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

For queries or advice about pensions, contact the Northern Ireland Pension Centre.

If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

For queries or advice about 60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

If you have a question about a government service or policy, you should contact the relevant government organisation directly.

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