Providing financial services - level 3 apprenticeship framework

This framework sets out the standards and criteria you must meet to complete the apprenticeship programme and receive your apprenticeship certificate for level three providing financial services. This is the only level 3 training in this skill acceptable for apprenticeshipsni funding.

About the framework

This framework specifies the standards and the criteria for the delivery of level 3 apprenticeship training to achieve qualified status within the financial services industry.

If you successfully complete the apprenticeship, you'll be awarded a level 3 qualification and recognition as a qualified person within the industry sector.

Mandatory outcomes

Achievement of a level 3 apprenticeship in providing financial services will be assessed by verification through the appropriate awarding body.

You must complete both the competence-based and knowledge-based qualification, along with the mandatory essential skills qualifications.

Mandatory essential skills

To successfully complete the apprenticeship, you must achieve the following essential skills qualifications as part of the apprenticeship, or already hold a recognised equivalent:

application of number – level 2
communication – level 2
information and communication technology – level 2

However, any qualifications you already have are assessed against the framework requirements and may result in an exemption from the above.

Competency and knowledge qualifications

You need to complete both a competency-based qualification from the list below, and a knowledge-based qualification from the list relevant to your chosen specialism. Areas of specialism are listed further below.

Competence-based qualification:

Knowledge-based qualification (brackets indicate which specialism the qualification is suitable for):

Specialisms:

general insurance
investment operations
banking (delivered only in retail banking context)
financing and credit
life, pensions and investments
pensions administration
debt collections
administration for mortgage and/or financial planning intermediaries
customer payments for financial products and services

Eligibility and entry to the programme

You must be a new employee, or an existing employee taking on a new role to take part in the programme.

Entry to the level 3 apprenticeship is by progression from the apprenticeshipsni level 2 framework in providing financial services. Employers may apply their own criteria at the recruitment stage.

You may also enter the level 3 apprenticeship, subject to assessment by the training contractor and employer, if you:

have already gained significant work experience in your occupational area, which could be considered as meeting the requirements of the level 2 providing financial services framework and can show the capacity to achieve a level 3 standard
have previously achieved a relevant level 2 recognised vocational qualification that is a mandatory requirement of the Level 2 apprenticeshipsni providing financial services framework

See also the DfE operational requirements.

Duration

Apprenticeship duration can vary and will be agreed between the apprentice, training contractor and employer.

Related knowledge

For this framework, you must complete a suitable employee rights and responsibilities (ERR) workbook. Framework certification is issued on confirmation from the training contractor that the ERR has been completed.

Responsibilities

It is the responsibility of the training contractor/ college to make sure all components of this framework are delivered in line with apprenticeshipsni operational requirements.

The apprentice must be employed from day one.

Further information

The content of this framework (Framework No 343 Issue 16: 09/24) has been agreed by the Department for the Economy.

For further information, contact:

Department for the Economy - Apprenticeships Delivery and Performance Branch

For employers

If you want to take on an apprentice or improve the skills of your employees to help your business work better, the Apprenticeships programme could be for you.

Apprenticeships for employers
(nibusinessinfo.co.uk website)

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