Winter Fuel Payment Centre

A winter fuel payment can help you pay your heating bills. If you are eligible, you could get either £200 or £300 to help you pay your heating bills for winter 2024 to 2025.

Further information is available on Winter Fuel Payments

Email enquiry form

Phone: 0800 731 0160 (from within UK) / +44 (0) 191 218 7777 (from outside UK)

Textphone : contact Relay UK on 18001 then 0800 731 0160

Textphone from outside the UK contact Relay UK on +44 (0)151 494 2022 then 0800 731 0160

Opening hours: Monday to Friday 8.00am to 6.00pm

British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet

Contacting 08 and 03 numbers

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Winter Fuel Payment Centre

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What to do next

Carer's Allowance

Discretionary support / Short-term benefit advance

Disability Living Allowance

Employment and Support Allowance

Jobseeker’s Allowance

Personal Independence Payment