Northern Ireland Pension Centre

Contact details for the Northern Ireland Pension Centre. Contact the centre with general enquiries, reporting changes on your circumstances, making a State Pension claim or applying for Pension Credit.

Contact details

Northern Ireland Pension Centre
PO Box 42
Limavady
BT49 4AN

State Pension Claim Line: 0808 100 2658
Pension Credit Application Line: 0808 100 6165
Enquiries: 0800 587 0892

If you use sign language

You can use British Sign Language (BSL) or Irish Sign Language (ISL) to contact the Pension Centre

To use the video relay service:

check that you can use the BSL video relay service
check that you can use the ISL video relay service
contact Pensions Centre via the video relay service
The interpreter will check whether you require BSL or ISL

This service is for Northern Ireland residents only.

textphone number: 0808 100 2198 (freephone) (If you are deaf, have hearing loss or tinnitus, or have speech difficulties)
email: pensionservice@dfcni.gov.uk
if you are transgender and wish to make a claim or have a query, you can email: knockbreda.makethecall.scr@dfcni.gov.uk

Opening hours

Monday to Friday 9.00 am to 4.00 pm

Additional information

Contacting 08 and 03 numbers

State Pension administrative exercise

Work has started to identify individuals who may not have received an automatic increase to their State Pension in line with the law, to make sure they receive their correct entitlement and pay any arrears due.

This also includes individuals now deceased.

What you need to know

There is no need for individuals to do anything as those affected will be contacted directly by the Pension Centre.

If an error is identified, the Pension Centre will write to you to let you know.

However, anyone concerned about their State Pension or that of a deceased relative can contact the Pension Centre on 0800 587 0892 and ask to have the State Pension award checked.

If records on the deceased are no longer held, or if further information is needed, the Pension Centre will write to you.

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For queries or advice about pensions, contact the Northern Ireland Pension Centre.

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